In respect of Financial Dots Limited
Financial Dots is committed to protecting and respecting your privacy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.financialdots.com/ (the Site), our web applications at https://client.financialdots.com, https://admin.financialdots.com, https://api.financialdots.com (the Apps) or using any services offered through or associated with our Site or App (the Services), you are deemed to have accepted and consented to the practices described in this policy.
The Site is owned and operated by Financial Dots Limited, registered number 11339224, with registered office at 30 Orange Street, London United Kingdom, WC2H 7HF (Financial Dots, we, us, our). Financial Dots processes personal data as a Data Controller, as defined in the Directive and the General Data Protection Regulation (GDPR).
The Site contains links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We collect and process personal information so we can provide our Services to you. It’s important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The data we collect and process about you is explained in the sections below.
You give us information about you by filling in forms on our Site or App or by corresponding with us by phone, email or otherwise. This includes information you provide when you fill out our contact form on the Site, register to use the App, request a quote, subscribe to our marketing database.
The information you give us includes your name, email address, login details, phone number, gender, date of birth, place of birth, and family or spousal data.
This data is necessary for our legitimate interests and for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process the data described above.
Each time you visit or use our Site, we automatically collect the following information:
We use this information as statistical data about your browsing actions and patterns, for system administration, and to evaluate, provide, protect or improve our Services (including by developing new products and services). Because we collect, use and share this information in the aggregate, it does not identify any individual.
We use third parties such as GoDaddy to host our Site, Yodlee account and data aggregation and display and Azure Cloud Computing for data storage and protection. For more information on how these companies handle your personal data, please refer to their privacy policies.
We use your data to carry out our Site, App and Services in the following ways:
We also use your data to make our Site, App and Services better in the following ways:
We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify us in writing or by email at email@example.com.
All of your personal information is protected and we have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect. Your information is encrypted and stored on secure cloud databases, internal servers, and on third party software. Your information is only accessible by employees who have authorised access rights to such information. All of your payment information is encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site or App; any transmission is at your own risk. Once we have received your information, we use strict procedures and the security features described above to try to prevent unauthorised access.
We only keep your personal information for as long as it’s necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. We will delete your personal information when you delete your account by emailing firstname.lastname@example.org or when your account has been dormant for 6 months.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. As noted above, we use third parties such as GoDaddy to host our Site, Yodlee for account and data aggregation and display, and Azure Cloud Computing for data storage and protection. These third parties have access to data we share with their platforms.
The only other circumstances under which we would share your personal data are:
The data that we collect from you may be transferred to or stored at a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated as securely as it would be within the EEA and under the GDPR. Such steps may include our entering into contracts with any third parties we engage and the use of Commission-approved Model Contractual Clauses. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
You can obtain more details of the protection given to your personal data when it is transferred outside Europe (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us as described in the Contact paragraph below.
We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one (1) of the following bases applies:
Under the GDPR, you have the right to:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we use your data for such purposes or share your personal data with any third parties for such purposes, but you can exercise your right to prevent such processing by contacting us at our registered address, via email at email@example.com or by unsubscribing using the links contained in the marketing emails.
We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.